FANDOM


Time 10–14 minutes: 3–4 minute speech, short scenario intro, 5–7 minute role play, 2–3 minute discussion
Objectives
  • Learn a technique for "cold call" selling of expensive product or services.
  • Recognize the risks buyers assume in purchasing.
  • Use questions to help the buyer discover problems with his or her current situation.
  • Successfully handle buyer's objections and concerns.

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